Demonstrating our infrastructure's reliability with a hub status page for our communities
One of 2i2c’s goals is to make the cloud safe for science. A big part of this is making the black box of commercial cloud infrastructure more predictable and reliable for our member communities, across our network of community hubs that all operate autonomously.
To that end, we’ve created a status page for 2i2c’s network of community hubs. This is a source of truth to provide a high-level picture of the stability of our infrastructure, let a community know if their hub is experiencing a problem, and to give us a heads up when things aren’t working as expected. You can check it out at:
While we make status more visible, we’re also streamlining our incident response processes in order to more quickly respond to outages when they occur (ideally, before a community has even noticed!).
There are still plenty of improvements we’d like to make: for example, we’re focusing on major outages right now, but would like to extend some level of reporting for degraded service, like unexpectedly slow start times.
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